{
  "title": "Français social content calendar spreadsheet for retail brands",
  "description": "Workbook for intake forms, response operations, and processing pipeline visibility.",
  "audience": "Ops desk, sales ops, and coordinators",
  "sheets": [
    {
      "name": "Responses",
      "purpose": "Collect incoming requests or form submissions in one structured sheet.",
      "columns": [
        {
          "key": "response_id",
          "label": "Response ID",
          "width": 16
        },
        {
          "key": "submitted_at",
          "label": "Submitted At",
          "width": 18
        },
        {
          "key": "name",
          "label": "Name",
          "width": 18
        },
        {
          "key": "email",
          "label": "Email",
          "width": 26
        },
        {
          "key": "company",
          "label": "Company",
          "width": 18
        },
        {
          "key": "request",
          "label": "Request",
          "width": 34
        },
        {
          "key": "priority",
          "label": "Priority",
          "width": 12
        },
        {
          "key": "status",
          "label": "Status",
          "width": 14
        }
      ],
      "rows": [
        {
          "response_id": "FORM-001",
          "submitted_at": "2026-03-10 10:02",
          "name": "Lina Wu",
          "email": "lina@example.com",
          "company": "North Bay",
          "request": "Need launch website and slide deck",
          "priority": "High",
          "status": "New"
        },
        {
          "response_id": "FORM-002",
          "submitted_at": "2026-03-10 11:18",
          "name": "Omar Aziz",
          "email": "omar@example.com",
          "company": "秒搭 Ops",
          "request": "Looking for billing workflow cleanup",
          "priority": "Medium",
          "status": "Reviewing"
        },
        {
          "response_id": "FORM-003",
          "submitted_at": "2026-03-10 13:44",
          "name": "Mika Ito",
          "email": "mika@example.com",
          "company": "Studio K",
          "request": "Need screenplay planning support",
          "priority": "High",
          "status": "Assigned"
        },
        {
          "response_id": "FORM-004",
          "submitted_at": "2026-03-10 15:06",
          "name": "Ken Zhou",
          "email": "ken@example.com",
          "company": "Harbor Events",
          "request": "Need event signup and ticket report",
          "priority": "Low",
          "status": "Queued"
        }
      ]
    },
    {
      "name": "Pipeline",
      "purpose": "Track assignment load, SLA, and next action by processing stage.",
      "columns": [
        {
          "key": "stage",
          "label": "Stage",
          "width": 16
        },
        {
          "key": "owner",
          "label": "Owner",
          "width": 18
        },
        {
          "key": "sla_hours",
          "label": "SLA Hours",
          "width": 12
        },
        {
          "key": "item_count",
          "label": "Item Count",
          "width": 14
        },
        {
          "key": "next_action",
          "label": "Next Action",
          "width": 30
        }
      ],
      "rows": [
        {
          "stage": "New",
          "owner": "Ops desk",
          "sla_hours": 4,
          "item_count": "=COUNTIF(Responses!H5:H8,A5)",
          "next_action": "Route and tag incoming requests"
        },
        {
          "stage": "Reviewing",
          "owner": "Coordinator",
          "sla_hours": 8,
          "item_count": "=COUNTIF(Responses!H5:H8,A6)",
          "next_action": "Confirm scope and missing data"
        },
        {
          "stage": "Assigned",
          "owner": "Specialist",
          "sla_hours": 24,
          "item_count": "=COUNTIF(Responses!H5:H8,A7)",
          "next_action": "Start active handling"
        },
        {
          "stage": "Queued",
          "owner": "Dispatcher",
          "sla_hours": 12,
          "item_count": "=COUNTIF(Responses!H5:H8,A8)",
          "next_action": "Batch into next working block"
        }
      ]
    },
    {
      "name": "Summary",
      "purpose": "Use this as the front-desk dashboard for form intake and routing.",
      "columns": [
        {
          "key": "metric",
          "label": "Metric",
          "width": 26
        },
        {
          "key": "value",
          "label": "Value",
          "width": 18
        },
        {
          "key": "notes",
          "label": "Notes",
          "width": 34
        }
      ],
      "rows": [
        {
          "metric": "Responses",
          "value": "=COUNTA(Responses!A5:A8)",
          "notes": "Total submissions"
        },
        {
          "metric": "High priority",
          "value": "=COUNTIF(Responses!G5:G8,\"High\")",
          "notes": "Needs fast handling"
        },
        {
          "metric": "New items",
          "value": "=COUNTIF(Responses!H5:H8,\"New\")",
          "notes": "Not yet triaged"
        },
        {
          "metric": "Assigned items",
          "value": "=COUNTIF(Responses!H5:H8,\"Assigned\")",
          "notes": "Already in execution"
        }
      ]
    }
  ]
}