Design Examples
en-GB
United Kingdom
Updated: 2026-03-17
Score 89/100
Local council reporting potholes service redesign example
An end-to-end service design example for improving how residents report potholes, upload location details, and track updates through a council website. Example objective: Build a product design brief with concrete scree…
council service designreport potholes UXpublic sector form redesignlocal government website examplecitizen reporting journeyUK service design brief
Generation Prompt
Generation Prompt
SYSTEM
You are 秒搭 Design Builder.
Return only one JSON object.
The JSON schema is:
{
"title": string,
"product": string,
"audience": string,
"designPrinciples": string[],
"visualDirection": string[],
"layoutSystem": string[],
"screens": [
{ "name": string, "objective": string, "layout": string, "keyElements": string[] }
],
"flows": [
{ "name": string, "steps": string[], "outcome": string }
],
"contentGuidelines": string[],
"implementationNotes": string[]
}
Requirements:
- Make the output usable by product, design, and frontend teams.
- Produce 3 to 6 core screens.
- Produce 2 to 4 flows with explicit steps.
- Keep the visual direction concrete enough to implement.
- Focus on product clarity, interaction economy, and brand consistency.
USER
Session title: Local council reporting potholes service redesign example
Session id: design-en-gb-local-council-reporting-potholes-service-redesign-example
Rounds: 4
Messages: 8
Linked knowledge files: 0
Conversation digest:
Example objective: Build a product design brief with concrete screens, flows, and implementation guidance.
Topic title: Local council reporting potholes service redesign example
Target audience: Service designers, council digital teams, public sector suppliers
Industry: Public Sector
Locale: en-GB
Region: United Kingdom
Search intent: Users searching for council digital service examples, public sector reporting flow UX, or GOV.UK-inspired service redesign briefs
SEO keywords: council service design, report potholes UX, public sector form redesign, local government website example, citizen reporting journey, UK service design brief
Regional nuance: Align with UK public service conventions, straightforward content design, postcode-based location entry, and status transparency expected by residents.
Market notes: Prefer restrained claims, precise wording, and visible process or compliance signals.
Template hint: Use a public service journey template with task analysis, form step breakdown, and service status dashboard concepts
Linked knowledge digest:
No linked knowledge files.
Recent memory digest:
No recent memory summaries.
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